Reach out
Pick the channel that fits your question. We answer in English and Romanian.
Response times
Support: within 2 business days. Privacy requests: within one month under Art. 12(3) GDPR. Urgent payment or booking issues are prioritised.
Dispute resolution
If we could not resolve your complaint, the following authorities and platforms are available to consumers in the EU and Romania.
- ANPC - Consumer Protection Authority ↗File complaints related to consumer rights and unfair commercial practices.
- ANPC SAL - Alternative Dispute Resolution ↗Out-of-court resolution scheme under OG 38/2015.
- EU Online Dispute Resolution platform ↗EU-wide consumer ODR platform under Regulation (EU) 524/2013.
- ANSPDCP - Data Protection Authority ↗File data protection complaints under Article 77 GDPR.
Registered details
CMD CYBERSPACE SOFTWARE SOLUTIONS S.R.L, Strada Penes Curcanul 14, sector 3, Bucuresti. VAT/CUI RO46891247. Trade Register J2022018938403.